Student Loan Servicing

Official Servicer of Federal Student Aid


Important Notices

Federal student loan flexibilities for the COVID-19 emergency have been extended through August 31, 2022.

We are updating our websites and systems as quickly as possible to explain the types of relief now available for federal student loans held by the Department of Education. We appreciate your patience. Visit for updates.

Relief available for FFELP borrowers. Click for more information.

If you live in Massachusetts, you can contact the Massachusetts Attorney General’s Student Loan Ombudsman to file a student loan complaint or get additional help navigating repayment options. State of Massachusetts- Ombudsman’s Student Loan Assistance Unit.

NMLS Consumer Access
NMLS ID: 1514875