Student Loan Servicing

What type of loan do I have?
>> Direct Loan Resources  - Your account number begins with F or 8 and followed by 9 numbers. Example: F800112200
>> FFELP Loan Resources  - Your account number begins with a zero with no alpha characters. Example: 012345678
Important federal student loan payment flexibilities! Learn what we are doing to support you during this difficult time. Click here.

President Trump signed the CARES Act on March 27, 2020, which will provide additional flexibilities related to COVID-19. Federal Student Aid’s coronavirus disease 2019 (COVID-19) information page is located at The page includes information about relief to student loan borrowers, including those who have defaulted on their federal student loans. Please visit the page regularly for updates.

Relief available for FFELP borrowers. Click for more information.

OSLA services different types of student loans.

If your account number begins with a zero with no alpha characters (Example: 012345678), you have a FFELP loan and need to click HERE to go to the Login Page.

 Service Members

U.S Military Service Members may be eligible for certain benefits and repayment options that are available from the U.S. Department of Education and the U.S. Department of Defense.

OSLA is ready to assist you and answer any questions you may have, just contact one of our specialists at:
Telephone:  844.835.7484
Fax:            855.813.2224

You may also learn more by viewing the
US Department of Education’s Service Member’s Brochure (PDF), or visit the
Military One Source website

 Loan Consolidation

A Direct Consolidation Loan allows you to consolidate (combine) multiple federal education loans into one loan. The result is a single monthly payment instead of multiple payments. To learn more about loan consolidation, and whether your loans are eligible, please review the information provided by these helpful links --

For forms or to apply online (Login required):

For information about loan consolidation:

 TPD and Loan Forgiveness

 Loan Transfer

My loan was transferred to OSLA...Now what?
NMLS ID: 1514875NMLS Consumer Access