Student Loan Servicing

What type of loan do I have?
>> Direct Loan Resources  - Your account number begins with F or 8 and followed by 9 numbers. Example: F800112200
>> FFELP Loan Resources  - Your account number begins with a zero with no alpha characters. Example: 012345678
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  Operating Hours and Holiday Schedule

OSLA's normal operating hours are Monday through Friday, 8:00am to 5:00pm Central Time.

Our office will be closed on the following dates; however, you may still access your account through our website and/or our Interactive Voice Response telephone system.

New Year's Day - Monday, January 2, 2017

Martin Luther King, Jr. Day - Monday, January 16, 2017

Presidents' Day - Monday, February 20, 2017

Memorial Day - Monday, May 29, 2017

Independence Day - Tuesday, July 4, 2017

Labor Day - Monday, September 4, 2017

Columbus Day - Monday, October 9, 2017

Thanksgiving - Thursday, November 23, 2017

Thanksgiving - Friday, November 24, 2017

Christmas - Monday, December 25, 2017

Christmas - Tuesday, December 26, 2017