Student Loan Servicing

What type of loan do I have?
>> Direct Loan Resources  - Your account number begins with F or 8 and followed by 9 numbers. Example: F800112200
>> FFELP Loan Resources  - Your account number begins with a zero with no alpha characters. Example: 012345678
 Skip Navigation LinksHome > About > Operating Hours and Holiday Schedule
  Operating Hours and Holiday Schedule

OSLA's normal operating hours are Monday through Friday, 8:00am to 5:00pm Central Time.

Our office will be closed on the following dates; however, you may still access your account through our website and/or our Interactive Voice Response telephone system.

New Year's Day - Monday, January 1, 2018

Martin Luther King, Jr. Day - Monday, January 15, 2018

Presidents' Day - Monday, February 19, 2018

Memorial Day - Monday, May 28, 2018

Independence Day - Wednesday, July 4, 2018

Labor Day - Monday, September 3, 2018

Columbus Day - Monday, October 8, 2018

Thanksgiving - Thursday, November 22, 2018

Thanksgiving - Friday, November 23, 2018

Christmas - Monday, December 24, 2018

Christmas - Tuesday, December 25, 2018