ALERT

OSLA is concerned about your situation and would like to help. We are very sorry to hear that you have been affected by the recent flooding in your area and would like to offer assistance with your student loan payments. You may be eligible to postpone your student loan payment for up to 90 days by requesting forbearance due to a Natural Disaster.

If postponing your payments for a brief period would help, please contact one of our knowledgeable customer service representatives at the appropriate phone number or email address below, depending on your loan type. Let us know that you have been affected by the flooding in your area and are requesting a disaster forbearance. We will be more than happy to allow you this time without a payment in order to help you get back on your feet.


Sincerely,

OSLA, Your Trusted Student Loan Advisor.

OSLA services two types of student loans.
Please double check your OSLA account number to contact the correct department or
to login to the correct website.


Direct Loan Borrowers -- Your account number begins with the letter F or number 8 (Example: F800112200)

Customer Service Phone: 1-866-264-9762
Email: DLCustserv@osla.org
You can use this link to login to your Direct Loan Account: My Loan Manager


FFELP Loan Borrowers -- Your account number begins with a zero, with no alpha characters (Example: 012345678)

Customer Service Phone: 1-800-456-6752
Email: custserv@osla.org
You can use this link to login to your FFELP Account: Account Access